Mchanix batteries have a 12month warranty from the date of purchase / installation valid for passenger and personal vehicles only, with the following warranty conditions.
Mchanix battery warranty terms
Mchanix batteries have a 12month warranty from the date of purchase / installation valid for passenger and personal vehicles only, with the following warranty conditions.
1. Warranty is effective once the details in the warranty card are filled and a copy sent to the company within 15 days of purchase / installation including the purchase receipt, otherwise company reserves the right to decline the warranty.
1.1. Copy of the warranty card and purchase receipt can be sent to following address:
1.1.1. Mail: C/O Mchanix Battery Warranty
Megacell International Co., Ltd
Office 156-157 19th Floor 65 Chamnan Phenjati Business Center
Rama 9 Road, Huaykwang District, Bangkok 10320
1.1.2. Email: warranty@mchanix.co.th
2. The product warranty card must be presented every time contacting the company. If the warranty card or user sticker has been modified, the company reserves the right to decline the warranty.
3. The warranty covers the following conditions:
3.1. Cell Reversal
3.2. Internal Cell Short Circuit
3.3. Cell Disconnection
3.4. Terminal / pole disconnection
4. The warranty does not include user damage caused by negligence, lack of care, incorrect maintenance and below conditions as well as force majeure – which will void the warranty.
4.1. Cell reversal or Terminal damage from overloading or misuse.
4.2. Incorrect installation or mishandling of the battery.
4.3. Over charge or over discharge of the battery.
4.4. Damage to battery due to impact.
4.5. Damage to battery due to other equipment used with the battery.
4.6. Not charging the battery as necessary.
5. The company reserves the right to require user to bring the vehicle to check its charging system (using company approved equipment) or to send the battery back to the company for inspection, to support the claim process.
6. If a battery is claimed during the warranty period, the battery must be sent to the company for inspection by the technical department in order to accept / approve the claim within 3-4 weeks of receipt of the battery by company.
6.1. In case the dealer accepts the claim before approval / acceptance from company, this will be considered to be outside the company responsibility.
7. If the battery is found to be defective under warranty terms, the company will replace the battery with the same or similar usable model to the warranted battery with continued warranty coverage following the original battery. If the replaced battery is higher spec or price, the users or customers must pay the excess to the shop.
7.1. If the inspection results show that the defective battery is caused defects not covered under the warranty, the company will send the inspected battery back.
7.1.1. Should the battery still be in operating condition, the company will recharge the battery and return back to the dealer.
1. Warranty is effective once the details in the warranty card are filled and a copy sent to the company within 15 days of purchase / installation including the purchase receipt, otherwise company reserves the right to decline the warranty.
1.1. Copy of the warranty card and purchase receipt can be sent to following address:
1.1.1. Mail: C/O Mchanix Battery Warranty Megacell International Co., Ltd Office 156-157 19th Floor 65 Chamnan Phenjati Business Center Rama 9 Road, Huaykwang District, Bangkok 10320
1.1.2. Email: warranty@mchanix.co.th
2. The product warranty card must be presented every time contacting the company. If the warranty card or user sticker has been modified, the company reserves the right to decline the warranty.
3. The warranty covers the following conditions:
3.1. Cell Reversal
3.2. Internal Cell Short Circuit
3.3. Cell Disconnection
3.4. Terminal / pole disconnection
4. The warranty does not include user damage caused by negligence, lack of care, incorrect maintenance and below conditions as well as force majeure – which will void the warranty.
4.1. Cell reversal or Terminal damage from overloading or misuse.
4.2. Incorrect installation or mishandling of the battery.
4.3. Over charge or over discharge of the battery.
4.4. Damage to battery due to impact.
4.5. Damage to battery due to other equipment used with the battery.
4.6. Not charging the battery as necessary.
5. The company reserves the right to require user to bring the vehicle to check its charging system (using company approved equipment) or to send the battery back to the company for inspection, to support the claim process.
6. If a battery is claimed during the warranty period, the battery must be sent to the company for inspection by the technical department in order to accept / approve the claim within 3-4 weeks of receipt of the battery by company.
6.1. In case the dealer accepts the claim before approval / acceptance from company, this will be considered to be outside the company responsibility.
7. If the battery is found to be defective under warranty terms, the company will replace the battery with the same or similar usable model to the warranted battery with continued warranty coverage following the original battery. If the replaced battery is higher spec or price, the users or customers must pay the excess to the shop.
7.1. If the inspection results show that the defective battery is caused defects not covered under the warranty, the company will send the inspected battery back.
7.1.1. Should the battery still be in operating condition, the company will recharge the battery and return back to the dealer.
INTRODUCTION
For over 20 years, Mchanix has been in the business of specializing in premium quality engine and chassis spare parts and as well power systems, covering five continents in over thirty countries around the world, the Mchanix name continues to grow in scope and range.
CONTACT US